Protecting Your Information
At Solidarity First Insurance, keeping your personal information secure and confidential is a priority. We take appropriate measures to protect the security of your personal information and prevent unauthorized access to such information. Protecting information about you is every employee's responsibility.


Solidarity First Insurance continuously monitors developments in information security and updates its processes to ensure consistency with industry practices.


we are committed to maintaining information security when collecting, using, or sharing information about you


Password Security
Passwords are the keys to your personal and account information. The following are some easy steps that you can take to protect yourself from having your personal information compromised


1.    Don’t tell anybody about your password.

2.    Don’t write your password; try to memorize it instead.

3.    Change your password regularly.

4.    Don’t use an easy guessing password, like your father's name, your name, your phone number, your birthday…etc.

5.    Do not enter passwords when others can observe what you are typing.



Beware of Phishing

Phishing is a type of deception designed to obtain and use your personal data (such as passwords, account data, etc.) for fraudulent purposes.

Con artists might send thousands of fraudulent e-mail messages that appear to come from Websites you trust, like your bank or credit card company, and request that you provide personal information via e-mail or on a illegitimate Website created by them for this purpose.

Tips to Protect Yourself from Phishing

If you receive a suspicious e-mail that appears to be from First Insurance, please do the following:

·         Do not respond to the message, or click on any of the links, or change the e-mail in any way.

·         Contact us immediately and delete the e-mail after reporting it.

·         Check to make sure that your virus definitions and anti-spyware are up-to-date and scan the computer, especially if you accidentally clicked on the link or attachment in the e-mail.

Management of Information Obtained Electronically

Personal information received through electronic channels, including First Insurance Website access or emails is safeguarded to ensure your privacy and protection. Information collected may be used to improve upon our products and services, measure the number of visitors to the different areas of this site, as well as identify opportunities that will enable us to better serve you.

Website Usage Tracking - Cookies

Upon accessing a Website, unique information may be stored temporarily on the computer you are using. Cookies are utilized for the purpose of identifying and tracking a computer's access to their site. Cookies do not gather the information that identifies you personally, nor may they be used to gather information stored on your computer. Should you want to do so, you can prevent cookies from being set on your computer by making necessary adjustments that disallow cookies within your browser options.



Protecting Against Identity Theft

Criminal activity including identity theft and fraud are more prevalent today than ever before. In an effort to obtain personal information about you, criminals may approach you pretending that they are a representative of an institution with which you do business. For this reason, ensure you know or can verify the identity of an individual or entity prior to responding, either verbal or electronic, to requests, for personal related information. Note that First Insurance does not request such information either via phone or email. Should you receive a similar request, please contact us and report it immediately.


Changes to This Statement

From time to time, it may be necessary for us to amend our Security Statement. The current version will be maintained on our Website.